Appointment setter (English paramount) please send a MP3 recording with the script under drive. I'm on a MAC and WMV files don't open

You will be calling people who sent in there application.

Please create a voice recording and email it to dhillnaa@gmail.com based off the script with your voice

APT SETTER: Bill?

pause

CLIENT: Yes
APT SETTER: Hey Bill its Robert Walker getting back to you, how ya doing?

pause

CLIENT: Good

APT SETTER: GOOD
Bill "I owe you an apology sir!
pause

APT SETTER: : UM…It looks like our company dropped the ball on some paperwork you sent into the office a few months ago?

APT SETTER: : UM...Let me refresh your memory
You remember taking out that mortgage with Bank of America on Willow Rd about a year ago Sir?

CLIENT: "Yea I remember that"

Yeah the $190,000 with Bank of America on “123 Willow Rd”

APT SETTER: : Bill…A couple months after that, you had actually sent in your application to our office

APT SETTER: : Because YOU WANTED TO MAKE SURE, THAT IF ANYTHING happened to you, that $190,000 mortgage would be paid off for your wife Linda

APT SETTER: Do you remember that SIR?

CLIENT: "Yeah I remember that"

APT SETTER: That same week Mr JONES you sent your paperwork in about 1,000 other families also sent their paperwork in, because they wanted to make sure they had that same thing happen for their family

APT SETTER: So I do apologize to you SIR,
we had a few families slip through the cracks that week and yours was one of them.

APT SETTER: Did you guys think we forgot about you? “LAUGH”
"yeah we didn't know what happened"

We didn't forget about you, we typically don't have 1,000 families who send in their paperwork to us, usually its about 250-300 in your county, for some anomaly reason we got 1,000 that week

I apologize we take this seriously.

We have our senior field underwriter that will be in your neighborhood to take care of this for your family because we are mandated by the government to go over the information in person.

Mr Jones you are the last family out of 15 we have left in CITY what is the best 15 window for you and Linda that you are not working?