Director of Business Operations

Role Overview:
We’re hiring an experienced and strategic Head of Operations & Systems to take charge of streamlining our infrastructure, driving executional alignment, and scaling our performance. This leadership role is ideal for someone with a process-oriented mindset, a deep understanding of the Entrepreneurial Operating System (EOS), and proven experience scaling digital-first businesses. You’ll be the operational engine behind our growth—turning vision into action, refining systems, and enhancing cross-functional performance.

*Key Responsibilities:*
* Lead strategic planning sessions on a quarterly and annual basis to align company goals across departments.
* Convert long-term vision into clear, actionable goals, KPIs, and departmental milestones.
* Facilitate weekly Level 10 meetings to drive accountability, resolve key issues, and ensure team Upgrade to see actual infontum.
* Keep all departments aligned with the company’s overarching strategy and short-term priorities.
* Define and track KPIs across departments to monitor organizational health and performance.
* Develop real-time dashboards to support data-driven decision-making for leadership.
* Standardize and document internal processes to ensure consistency and scalability.
* Identify operational bottlenecks and implement automation and system improvements.
* Collaborate with leadership to refine team structure and ensure the right people are in the right seats.
* Lead hiring, onboarding, and performance review processes to build a high-performing team.
* Foster cross-functional collaboration between marketing, tech, sales, and operations to eliminate silos.
* Build scalable frameworks and SOPs to support business expansion.
* Implement best practices for managing remote, globally distributed teams.
* Optimize tools like Asana, Slack, GHL, and other automation platforms for maximum efficiency.

*Mandatory Skills & Requirements:*
* Proven experience in scaling remote business operations from 7 to 8 figures.
* In-depth expertise with EOS—including tools like Vision/Traction Organizer (VTO) and Level 10 meeting structures.
* Strong background in defining and optimizing KPIs for performance tracking.
* Exceptional skills in project management, operations leadership, and process design.
* Hands-on experience managing business systems, automation, and operational workflows.

*Preferred Skills:*
* Familiarity with the health & wellness industry, online education, or community-based businesses.
* Experience in financial planning, forecasting, and optimizing operational budgets.
* Background working in fast-paced digital companies navigating rapid growth.

*Why Join Us?*
* Be a key player in scaling a mission-driven company in hypergrowth mode.
* Own the systems and processes that power our digital-first operations.
* Lead strategic initiatives that directly shape the future of the business.

If you're an operations leader who thrives on systems thinking, strategic planning, and scaling companies through structure, apply today and help us reach our next level!