Virtual Assistant

Position: Virtual Assistant
Company: Maid Clan
Location: Remote
Hours: Full-Time 8am-5pm MST, Monday-Friday
Compensation:
$1200 USD/month during first 90 day probational period. If performance is strong, your salary will increase to $1,400 USD/month starting on Day 91. There may be a further increase to $1,600 USD/month at the 6-month mark, depending on your growth and contributions with quarterly performance reviews.

Performance Bonus: $50–$200/month if KPIs are hit (like closing leads, fast response time, etc.) after probational period.

?About Us:
Maid Clan is a fast-growing, customer-focused cleaning service specializing in residential house cleaning. Our mission is to provide top-notch cleaning services that make our clients’ lives easier and their spaces more enjoyable. We’re seeking a proactive, detail-oriented Virtual Assistant to join our team and help us streamline our operations, manage client communication, and keep everything running smoothly behind the scenes.

?Responsibilities:

* Managing our email inbox and replying to client inquiries professionally

* Scheduling and confirming cleaning jobs and team assignments

* Keeping our CRM and project boards up to date (Gohighlevel, Booking Koala, and ClickUp)

* Following up with leads and clients (hot + cold)

* Handle invoicing, billing, and follow-ups on payments.

* Posting and updating social media with simple graphics and captions

* Assist with marketing efforts, such as social media posts and email campaigns.

* Creating and updating SOPs and checklists

* Helping with recruiting cleaners as needed

* Monitor and report on customer satisfaction and feedback.

* Resolve issues promptly and professionally.

* Perform other administrative tasks as needed.


? You’re a Great Fit If You:

*Are fluent in English (written and verbal)

*Have excellent attention to detail and organizational skills

*Can handle multiple tasks without dropping the ball

*Have a quiet workspace, a reliable computer, and fast internet

*Are comfortable using Google Drive, Gmail, Canva, Slack, etc.

*Take ownership of your work and communicate proactively

*Are a self-starter who can follow SOPs but also suggest improvements

*Have experience supporting service-based businesses (preferred but not required)

* Familiarity with scheduling and CRM tools (e.g., Google Calendar, Click Up, GHL, BookingKoala). Not required but highly desirable!

* Experience in customer service

* Ability to work independently and problem-solve effectively.


How to Apply:
Please apply here: Upgrade to see actual info