Virtual Personal Assistant - Southern Inspired Restaurant

Job Overview:
A Southern-inspired restaurant in downtown Detroit is seeking a proactive and results-driven Virtual Personal Assistant to manage sales, customer communication, and social media. The primary focus of this role is selling and booking our private event Suite, earning a $150 commission per successful booking in addition to an hourly wage.

This is a remote role, ideal for a candidate with strong sales, telemarketing, and social media skills who is comfortable with goal-oriented tasks and commission-based incentives.

Responsibilities:
Sales & Booking:
Make 50 outbound calls and send 50 emails daily to promote and book the private Suite for events.
Sell the Suite at $200 for small private events while upselling additional services when applicable.
Follow up with potential clients via email, calls, and messages to maximize booking conversions.
Track and maintain a reservation calendar and update management on bookings.
Customer Service:
Receive and forward customer inquiries and calls during business hours:
Monday & Tuesday: 8 AM – 3 PM EST
Wednesday – Sunday: 8 AM – 6 PM EST
Respond to emails, messages, and social media DMs in a professional and timely manner.
Provide basic event planning assistance by answering client questions about amenities, catering, and special requests.
Social Media Management:
Post daily updates on Facebook, Instagram, Google, and Yelp to drive engagement.
Edit and publish three content pieces per week (videos, guest interviews, event highlights, media clips, etc.).
Monitor comments, messages, and reviews, responding appropriately to maintain a positive brand image.
Compensation & Incentives:
Hourly wage + commission ($150 per Suite booking).
Performance-based bonuses for exceeding monthly booking targets.
Opportunity to be part of a growing restaurant brand in Detroit with potential for long-term collaboration.
Ideal Candidate:
Fluent in English with excellent verbal and written communication skills.
Proven experience in sales, customer service, telemarketing, or social media management.
Goal-driven with the ability to meet and exceed booking targets.
Familiarity with booking software, CRM systems, or sales tracking tools is a plus.
Self-motivated, organized, and able to work independently in a remote setting.
Preferred Tools & Software Experience:
CRM & Booking Tools: HubSpot, Calendly, or similar.
Social Media Management: Canva, Buffer, Hootsuite, or similar.
Communication Tools: Zoom, WhatsApp, Slack, or similar.
How to Apply:
If you have a passion for sales, customer service, and social media and are excited to help grow a Southern-inspired brand, apply now!

Additional Hiring Tips for an Overseas Virtual Assistant:
Use Online Hiring Platforms: Post this job on Upwork, OnlineJobs.ph (for Filipino VAs), or Fiverr to find qualified candidates.
Provide a Training Period: Offer a 1-2 week paid training period to familiarize them with the restaurant’s brand and sales process.
Set Clear Expectations: Define daily targets, preferred communication methods, and performance review checkpoints.
Use Performance-Based Incentives: In addition to commissions, consider offering small bonuses for reaching milestones (e.g., 10 bookings in a month).
Require Call Recordings or Reports: Ask the VA to log calls/emails and provide a daily or weekly report on progress.
This refined version ensures clarity, professionalism, and appeal for experienced overseas virtual assistants while integrating best hiring practices. Would you like assistance drafting an interview screening questionnaire?