Admin Support Specialist

KeepingCount is seeking a proactive and tech-savvy Admin Support Specialist based in the Philippines to manage account access, support accounting technology, and provide essential IT support. This role requires strong communication skills, time management, and the ability to collaborate across teams. If you are passionate about technology, problem-solving, and working in a dynamic environment, we encourage you to apply.

Key Responsibilities:

Information Technology:

• Field basic IT troubleshooting matters and provide prompt solutions.
• Serve as the master admin for company systems and third-party software.
• Maintain and manage user access across multiple platforms.
• Support the team with technical issues related to accounting software and tools.

Skills & Competencies:

Core Skills:

• Strong Communication: Ability to explain complex processes in a clear and simple manner.
• Time Management: Effectively manage multiple tasks and projects to ensure timely completion.
• Collaboration: Work efficiently with internal and external teams to achieve shared goals.
• Initiative & Follow Through: Self-motivated with the ability to work independently and follow tasks to completion.

Technical Competencies:

• Proficiency in Microsoft Excel for data handling and reporting.
• Familiarity with accounting and business tools such as Gusto, Karbon, Upgrade to see actual info, Divvy, HubDoc, and ChargeOver.
• Expertise in Microsoft Outlook for email management.
• Strong skills in remote communication via phone, teleconferencing, and email.
• Quick learner with the ability to adapt to new technologies and systems.

Benefits:

• Medical, Dental & Vision Insurance
• Generous PTO & Holiday Pay
• Company-Provided Laptop
• Internal Growth Opportunities
• Flexible Remote Work Schedule

About Us:

The KeepingCount group of companies provides accounting, bookkeeping, tax advisory, and CFO services to a diverse range of industries such as real estate, life sciences, e-commerce, and more. Our mission is to handle financial and regulatory details so our clients can stay focused on their business goals.

Why Join Our Team?

• Career Development & Opportunity: We promote from within and support career growth.
• Culture, Camaraderie, & Community: We believe work can and should be enjoyable.
• Mission-Driven Work: Our core values of Conscientiousness, Graciousness, and Discipline guide everything we do.
• Work/Life Harmony: We offer flexible work schedules and remote work opportunities.
• Global Team Experience: Work with international teaUpgrade to see actual infombers who share a passion for excellence in accounting services.

Join us and be part of a team that values growth, collaboration, and making a meaningful impact in the accounting industry.