Outbound Caller & Client Success Manager for U.S. Weight Loss Clinics (Remote)

Are you an excellent communicator with experience in outbound calling and client support? NetScore, a U.S.-based company, is looking for a reliable Outbound Caller & Account Liaison to join our team! In this role, you’ll help weight loss clinics grow by prequalifying leads through outbound calls and serving as their go-to contact for quick communication with our team.

This is a remote position paying $5/hour, with monthly bonuses for top performers. Opportunity to scale quickly into full time and salary advancement over time. We are looking for the right team player that will help us grow as you grow!


What You’ll Do:

Outbound Calling (70% of your time):
Call incoming leads for U.S. weight loss clinics within 24 hours of submission.
Use a script to qualify leads based on budget, needs, and timeline (10-20 calls/day).
Log all call details in our CRM system and send qualified leads to clinics.
Account Liaison (30% of your time):
Act as the main contact for clinics, responding to emails or chats within 1–2 hours.
Collect weekly feedback from clinics on lead quality and share with our team.
Schedule and join short check-in calls with clinics (15 minutes biweekly).

Work U.S. hours (9 PM PHT–5 AM PHT) to align with our clients.

Who We’re Looking For:
1+ years of experience in outbound calling, telemarketing, customer service, or BPO (account management experience is a plus).

Excellent English skills – clear, accent-neutral speech and strong writing for U.S. clients.
Comfortable using CRM tools (e.g., HubSpot), email, and chat platforms (e.g., Slack) – or eager to learn fast.
Organized, proactive, and able to handle both calling and client communication daily.
Reliable internet (10 Mbps+ upload/download) and a quiet workspace for calls.

Why Join Us?
Competitive pay: $5/hour ($10,400–$12,480/year full-time).
Performance bonuses: Earn $20–$50 extra per month by meeting goals (e.g., fast responses, high lead quality).
Stable, long-term role with a growing U.S. company.
Work from home with provided tools (VOIP software, CRM access).

How to Apply:
Submit your resume and a short cover letter explaining why you’re a great fit.

Include a 1-minute voice recording of yourself: “Introduce yourself and tell us why you’d excel in this role.” (Upload to Google Drive/Dropbox and share the link.)

Be ready for a phone interview to test your English and communication skills.
Application Deadline: April 3rd, 2025
Start Date: Mid April 2025

We’re excited to find a dependable teaUpgrade to see actual infomber who loves helping clients succeed! Apply now and let’s grow together.