Airbnb Virtual Assistant

Job Overview:
We are looking for an experienced & reliable Virtual Assistant to help manage and expand our Airbnb business. This role requires excellent communication skills, strong analytical abilities, and experience with short-term rental operations. The right candidate will be responsible for:

? Guest Communication & Issue Resolution – Managing guest inquiries, check-ins, and resolving issues professionally
? Pricing & Revenue Optimization – Adjusting nightly rates using PriceLabs, monitoring market trends, and maximizing bookings
? Corporate Leasing Expansion – Cold-calling apartment buildings, negotiating lease agreements, and securing new properties
? Operations Management – Coordinating with cleaners, tracking maintenance, and ensuring smooth operations
? Finance Reporting – Preparing monthly profit reports for business performance tracking
? Document Editing & Formatting – Assisting in creating and editing business documents, reports, and presentations

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Responsibilities:
• Manage guest communication & respond to Airbnb/VRBO inquiries
• Adjust pricing using PriceLabs & monitor Airbnb occupancy trends
• Cold-call & email landlords to secure new corporate lease units
• Track and report business performance (daily reports required)
• Work with cleaners & ensure property maintenance is handled
• Maintain excellent guest reviews & handle disputes professionally
• Keep spreadsheets updated with bookings, pricing, and expenses
• Generate and analyze monthly profit reports for business insights
• Assist in editing business documents, contracts, and presentations

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Qualifications:
? Fluent English Speaker (Written & Verbal) – Must be comfortable with cold calling & negotiations
? Airbnb/VRBO Experience – At least 1 year managing listings, guest communication, or pricing
? Familiar with PriceLabs & PMS Platforms – Experience with Guesty, Hospitable, or HostAway preferred
? Sales or Leasing Experience is a PLUS – Ability to sell the business model to landlords & negotiate leases
? Strong Problem-Solving Skills – Ability to handle guest issues, cancellations, and pricing adjustments
? Financial & Analytical Skills – Ability to prepare basic financial reports on revenue and profits
? Proficient in Document Editing – Experience with Google Docs, Word, and formatting reports
? Highly Reliable & Trustworthy – This is a long-term position with room for growth

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Compensation & Hours:
???? Salary: Starting at $650/month (Full-Time, 40 hrs/week)
???? Pay increase potential based on performance after 90 days
? Hours: 40 hours per week (Full-time)
???? Must be available during EST hours (10 AM - 6 PM EST)

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How to Apply:
• Submit your resume & a 2-minute voice recording explaining why you’re a great fit (no voice recording will not be entertained) use vocaroo to record
• Complete the Airbnb Expansion Assessment Test (Will be provided after the initial screening)
• send response to Upgrade to see actual info