Airbnb Specialist

Job Summary:

We are seeking a highly organized and hands-on Airbnb Specialist to oversee and manage all aspects of our Airbnb properties. This role requires a versatile individual who can handle guest relations, housekeeping coordination, Peiscelab management, handyman repairs, property maintenance, damage claims, and overall operations. The ideal candidate will be proactive, detail-oriented, and capable of working independently to ensure a seamless guest experience and efficient property management.

Key Responsibilities:

- Operations & Coordination:
• Oversee daily operations of multiple Airbnb properties.
• Coordinate housekeeping teams to ensure timely and high-quality turnovers.
• Manage Peiscelab services, including tracking and maintaining property inventory.
• Ensure properties are fully stocked with supplies, amenities, and essentials.

- Handyman & Maintenance Tasks:
• Perform basic handyman repairs, such as fixing plumbing, electrical, and carpentry issues.
• Handle routine property maintenance, including minor repairs, painting, and appliance fixes.
• Identify and address potential property issues before they become major problems.
• Coordinate with licensed contractors for larger repairs when necessary.

- Guest Relations & Communication:
• Serve as the primary point of contact for guests, ensuring timely and professional responses.
• Handle check-ins and check-outs, providing clear instructions and troubleshooting as needed.
• Resolve guest issues, complaints, and special requests promptly.
• Ensure excellent customer service to maintain positive reviews and repeat bookings.

- Damage Claims & Resolution:
• Inspect properties after guest stays for damages or missing items.
• File and manage damage claims with Airbnb and follow through until resolution.
• Oversee repairs and replacements related to guest damage.

- Financial & Administrative Management:
• Monitor and optimize pricing strategies to maximize occupancy and revenue.
• Track and manage expenses related to housekeeping, maintenance, and operations.
• Keep detailed records of repairs, claims, and property updates.

- Quality Control & Improvement:
• Perform regular property inspections to maintain high standards of cleanliness and presentation.
• Identify areas for improvement in guest experience, property upkeep, and efficiency.
• Gather and analyze guest feedback to enhance service quality.

1. Qualifications:
• Proven experience as an Airbnb Specialist, Property Manager, or Handyman.
• Strong knowledge of Airbnb policies, claims, and damage resolution.
• Skilled in basic handyman repairs and general property maintenance.
• Proficiency with Airbnb platform, Peiscelab, and property management tools.
• Excellent organizational, multitasking, and problem-solving skills.
• Strong communication and customer service abilities.
• Ability to work independently and manage multiple properties efficiently.


2. Preferred Skills:
• Experience with Peiscelab or similar property management platforms.
• Familiarity with short-term rental market trends.
• Ability to handle basic property tech (smart locks, thermostats, etc.).

3. Compensation & Benefits:
• Competitive salary or hourly r
• Performance-based bonuses or incentives.
• Potential for long-term growth within the company.

Please apply sending your resume and an introductory video of yourself through WhatsApp at +1(407)Upgrade to see actual info. Only applications through WhatsApp will be taken into consideration.