Medical Virtual Assistant (Intake Coordinator)

GENERAL RESPONSIBILITY:

The Medical Virtual Assistant is responsible for administrative and clinical aid to healthcare professionals, ensuring that healthcare runs smoothly and patients receive top-notch care, from organizing appointments to handling digital health records.

DUTIES AND RESPONSIBILITIES:

Arrange patient appointments and oversee the scheduling calendar effectively.
Respond promptly to patient inquiries via email or phone calls in a timely and professional manner.
Input pertinent information into medical systems and ensure patient records are regularly updated.
Keep patient records accurate and up-to-date while maintaining data confidentiality and integrity.
Coordinate patient follow-up care, working with physicians to schedule necessary appointments and ensure continuity of care.