Operations Manager – Cleaning Services (Remote, Full-Time)

We are looking for a highly organized and results-driven Operations Manager to join Clean Solutions, a professional cleaning company serving corporate and residential clients.

Key Responsibilities:
- Hire & manage subcontractors (recruiting, onboarding, and scheduling).
- Oversee job assignments & daily cleaning schedules.
- Ensure quality control & client satisfaction.
- Resolve customer complaints & service issues.
- Track performance metrics & report directly to the CEO.

Required Skills & Experience:
- 2+ years experience in operations management, scheduling, or field service management.
- Strong leadership & problem-solving skills.
- Excellent written & verbal English communication.
- Experience in customer service & dispute resolution.
- Proficiency with Google Sheets, Excel & scheduling tools.

Bonus Skills (Preferred, but Not Required):

- Experience in cleaning service management or home services.
- Familiarity with CRM systems & workforce management software.