Clinical Support/Assistant (RN)

About You

- Profession: You are a Registered Nurse.
- Attention to Detail: You have a natural ability to catch the slightest discrepancies and maintain accurate in entering information.
- Tech-Savvy: Beyond just being technology-capable, you are someone who can comfortably navigate multiple apps and platforms with ease.
- Execution Driven: You can get things done effectively and efficiently.
- Empathetic: At the heart of our service is genuine care. You are someone who can understands, resonates and enjoys working with both caregivers' and clients' needs.
- Collaborating: You enjoy collaborating with teaUpgrade to see actual infombers, being part of a team, and being part of business with a strong purpose.
- Available to receive calls on Zoom or Teams during weekdays of United States Eastern Standard Time - 8am to 4.30pm.

Responsibilities

- Manage scheduling queries by answering fundamental questions from both caregivers and clients.
- Diligently monitor the schedule, identifying who hasn't clocked-in or out, and ensuring there are notes added to shifts when required.
- Review care plans against schedules and pinpoint discrepancies.
- Prepare detailed reports comparing authorized, scheduled, and completed shifts.
- Engage with caregivers to provide them with care plans for clients, addressing any questions related to app issues or shift specifics.
- Ensure efficient data entry for newly onboarded caregivers across all company apps.
- Maintain and manage electronic documents and files within our Sharepoint system.
- Build and nurture relationships with caregivers, acknowledging significant milestones like birthdays and anniversaries.

ABOUT US

Our story is a little different. Our business was started in 2016 by a New Zealander. Being from New Zealand means we do things a little differently, in a good way.

At Zeabe, we believe that life is about living, not just existing. We’re passionate about providing our clients with the dignity of care in the comfort of their own home they deserve. The way we do that is by delivering the best care to clients in the communities we serve. Zeabe is an Unskilled Home Healthcare Agency operating out of Delaware USA looking to develop our systems to support the development of our Delaware business, and our franchisees as we begin to franchise in Q2 of 2024.

Why Join Us:
By becoming a part of our team, you'll be playing a pivotal role in enhancing the lives of our clients and ensuring that our caregivers are supported every step of the way. We value and nurture our employees, ensuring a collaborative, respectful, and rewarding work environment.


IMPORTANT NOTE: Please provide a link to your CV, Personality Profile, and an English Comprehension Test Results. Response without a link to a CV will not be considered, as I have no way of understanding the relevancy of your experiences and skills.