Any
N/A
TBD
Mar 27, 2025
We’re looking for a new tea
We work in a fast-paced environment, with a small team of engineers, account managers, and operations specialists.
Responsibilities
* Identify and recommend opportunities to automate your most time-intensive tasks.
* Partner with the product team to design and test software for our internal tooling and customer-facing applications.
* Remotely coordinate collection of house keys and installation of lock boxes.
* Review inspection reports and discuss the scope of work with property owners.
* Remotely coordinate and manage a large number of repair and cleaning requests with appropriate vendors.
* Remotely coordinate and manage a large number of repair and cleaning requests with appropriate vendors. Coordinate and manage a large number of repair and cleaning requests with appropriate vendors.
* Source and evaluate service vendors to build out our network of professionals.
Requirements
The best candidates will:
* Be familiar with leasing and make-ready processes: You must have an understanding of what it takes to get a residential unit rent-ready and leased.
* Understand typical home repairs: You will be coordinating standard home repair requests and therefore it’s important to have knowledge in handiwork, plumbing, electrical, and other repair departments.
* Have excellent task management skills: You will have a list of things to do each day and therefore need to enjoy going through and bringing this “inbox” down to zero.
* Excel at customer problem solving: When you interact with a customer, you can quickly uncover their true objectives and help them chart a path to solving the repair request. You can teach others to do this too.
* Be very comfortable using software: You should have experience with software and be able to quickly pick up new tools and features with little guidance.
* Enjoy phone conversations: You like picking up the phone to get results faster.
* Be collaborative: We will be looking to build a larger team, and therefore collaboration is key.
* Be organized: You are accustomed to writing everything down (process flow) in an easy-to-understand manner to make sure you can help build an entire support team.
* Strong communication and interpersonal skills: You go “over the top” for any customer.
* Great work ethic: You are able to work in a fast-paced, changing environment.
DEVICE REQUIREMENTS:
At least iCore 5, Ryzen 5 or higher processor with 16GB RAM?
Dual Monitor?
Noise-canceling headset?
Camera