Account Coordinator

Hi! We're Kulin (pronounced Koo • lin), a digital marketing agency focused on helping build scalable strategies across all channels. We are part of the CBTW group of global companies. Together, we will build amazing apps and products, while ensuring our clients launch effectively in the market, better than ever before.

We're seeking a highly organized and proactive Account Coordinator to ensure the smooth delivery of client projects. You'll be the backbone of our Account Management team, leveraging your expertise in ClickUp to manage tasks, monitor resources, and provide critical updates. Reporting to our Head of Operations and working closely with our Senior Account Manager, you'll play a vital role in maintaining project Upgrade to see actual infontum and client satisfaction.

We’re looking for someone who is ambitious, organized, detail-oriented, and has the ability to work autonomously and within a team.

This is a full-time, remote position for an advertising agency based in Canada.

Responsibilities:
- Utilize ClickUp to create, manage, and track project tasks, subtasks, and dependencies.
- Monitor team workloads to optimize resource allocation and prevent bottlenecks.
- Generate daily reports for Account Managers, providing updates on project progress, potential roadblocks, and resource/budget concerns.
- Maintain data consistency across all platforms and systems (ClickUp, Notion, Slack, etc).
- Collaborate with Account Managers and the Head of Operations to identify and implement process improvements.

Required Skills and Experience:
- Advanced knowledge of ClickUp, including task management, templates, and workload views (Notion proficiency is a plus).
- First-class written communication, responsiveness, and time management skills.
- Proficiency in Google Workspace, including basic data manipulation in Google Sheets.
- Ability to manage multiple priorities and meet tight deadlines.
- Proven ability to work independently and solve problems.
- A strong willingness to learn and adapt.
- A collaborative team player.
- Bonus: Experience in an advertising agency or knowledge of marketing strategies (paid social, email/SMS, creative).