Customer Service for eCommerce Company

We are an online retailer based in Los Angeles, CA, looking for a detail-oriented and proactive individual to join our team. This role involves providing excellent customer service by handling inquiries, assisting with orders and returns, and coordinating with suppliers via phone and email.

Requirements:
*Fluent in English (both written and spoken)
*Experience in customer service, order management, or supplier coordination
*Strong organizational skills and attention to detail
*Ability to work independently and meet deadlines
*Proficiency in Excel or Google Sheets for data entry and organization
*Availability to work during US PST business hours

If interested, please send:

1. Your resume
2. A short video of yourself explaining your biggest strength for this job
Please include the word "Gracious" in your application and answer the following:

Are you available to work during US PST business hours?
Can you handle phone and email inquiries?
How proficient are you with Excel?
What was your most recent experience working with suppliers and handling customer service tasks? Please describe your responsibilities in detail.

We look forward to hearing from you!