Appointment Setter / Client Care Specialist

Client Care Specialist (Remote) – Join Our Team!

READ BEFORE APPLYING – FAILURE TO FOLLOW INSTRUCTIONS WILL RESULT IN IMMEDIATE DISQUALIFICATION.

We are Burson Home Advisors, a real estate firm redefining homeownership through innovative Lease-to-Own solutions. We don’t just sell homes—we change lives. If you’re looking for a meaningful, long-term career where you can make a difference, this role is for you. But only if you do your homework.

DO NOT SEND A GENERIC APPLICATION. If you do not follow the instructions below, you will NOT be considered.

HOW TO APPLY (Read Carefully!)
- Research our company: Visit our website, social media pages, and understand our mission.
- Submit a personalized proposal explaining why you’re the perfect fit for this role.
- Record a 1-2 minute video (unscripted and authentic) telling us why you’re the best candidate. We are looking for genuine enthusiasm, not rehearsed answers.
- Include "I did my research" in the first sentence of your proposal so we know you read this entire posting.

About the Role
We are searching for a Client Care Specialist who can provide compassionate, proactive, and strategic support to our clients. You’ll be the first point of contact for families looking to transition into homeownership. This is NOT a sales role, but a relationship-building role requiring exceptional communication skills, empathy, and attention to detail.

Responsibilities
- Respond promptly to client inquiries via email, text, and calls
- Guide potential clients through the Lease-to-Own process with clarity and patience
- Manage follow-ups and nurture leads with personalized communication
- Keep organized records of client interactions and progress
- Work closely with our team to ensure seamless client experiences

Qualifications
- Fluent in English with exceptional written and verbal skills
- Experience in real estate, customer support, or client relations (preferred)
- Ability to think on your feet and problem-solve independently
- Empathetic, patient, and a strong communicator
- Self-starter who takes initiative and thrives in a remote setting

Compensation & Perks
- Competitive salary + performance-based incentives
- Work-from-home flexibility
- Growth opportunities in a fast-growing company
- Impact-driven work that changes lives

If you genuinely care about helping people and want to be part of a company that values integrity, innovation, and excellence, we want to hear from you. But only if you’ve done your research.

Apply now with a personalized proposal & video, and let’s start the conversation!