Amazon Account Manager

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About ShopHowell: ShopHowell is a boutique e-commerce agency specializing in Amazon platform optimization. We pride ourselves on crafting high-quality Amazon listings, storefronts, and A+ content that don’t just look good—they tell a compelling story and connect deeply with customers. With a team spread out around the world from the U.S to Saudi Arabia, the Philippines, Argentina, and Colombia, we treat each other like family and want someone to join us who can perform at the highest level.

Role Overview:
We are seeking a top-level Account Manager who is creative, responsible, and committed to excellence. This role demands someone who can lead both projects and people, aiming to refine our operations and help us capture and retain top brands. There is potential for growth into a managerial position, making this a fantastic opportunity for someone looking to elevate their career in e-commerce.

Responsibilities:
-Customer Service Excellence: Engage thoughtfully and professionally with clients, manage post-project engagements to secure reviews and encourage referrals, and participate actively in discovery calls.
-Amazon Seller Central Management: Manage product listings and updates, oversee graphic content uploads, and liaise with Seller Central support. Analyze business reports for sales trends and other critical metrics.
-Content and Design Oversight: Guide graphic designers in creating visually appealing and emotionally compelling content. Craft keyword-optimized titles, descriptions, and bullet points that enhance engagement and sales conversions.

Preferred Skills:
-Design Sensitivity: A keen eye for aesthetics and story-driven design.
-Copywriting Proficiency: Exceptional writing skills for creating compelling, SEO-optimized content.
-Operational Excellence: Experience in streamlining processes and enhancing efficiency within an e-commerce setting.
-Technological Proficiency: Familiarity with tools like Helium 10, Canva, and AI enhancements such as ChatGPT.


Ideal Candidate Profile:
-Motivated to exceed expectations and exceptionally responsible.
-Curious, an avid learner with strong organizational and communication skills.
-Experienced with Helium 10 for product and market research.
-Proficient in project management and customer service tools (e.g., ClickUp).
-Posess knowledge of and/or can perform PPC


To Apply: Please submit the following:
-Portfolio: Links to Amazon Listings/A+ Content/Storefronts you’ve developed. Detail your specific contributions (keyword -research, copywriting, tools used such as Helium 10, ChatGPT, Canva, Adobe Photoshop, etc.).
-Design Management: Describe your role in image/infographics creation for your projects or how you managed the design team.
-Resume: Attach your resume showcasing your experience and skills relevant to this role.
-Don’t just tell us you’re interested—show us why you’re a perfect fit for ShopHowell.