Project Coordinator

JOB TITLE: Project Coordinator

OVERVIEW

Do you love managing multiple projects simultaneously and enjoy consulting clients on products and services? Are you good at setting expectations with your team and clients you serve? Do you thrive in a fast-paced environment that’s evolving? Do you take initiative and get the job done?

This dynamic role might be perfect for you. Expect a hybrid role of logistics, dispatching, consulting, management of a creative team, and customer service working with real estate agents.

We are looking for individuals who are highly motivated, detail-obsessive, communicative, and responsible for the core function of our real estate photo/video business. We provide continued training and career advancement opportunities as a growing company.

SUMMARY

A Project Coordinator (PC) fulfills various duties and responsibilities while working closely with teaUpgrade to see actual infombers across a variety of departments to create comprehensive action plans concerning resources, budgets, and timeframes for projects. A PC will perform the full range of our phased management cycles: initiating, planning, executing, monitoring, controlling, and closing. Another focus of the role is to learn and retain as much information as possible in preparation for progression into a Project Manager (PM) position.

RESPONSIBILITIES

Scheduling projects and team calendars
Maintains project management standards by providing solution-driven resources
Answers customer questions and general inquiries via phone and email
Conducts and participates in outreach efforts related but not limited to lead generation and sales
Enforces company policies and procedures
Promotes client retention through departmental initiatives as identified by management
Adopts special projects from time to time as assigned by management based on the needs of the business
Supports cross-departmental functions by developing an advanced understanding of key responsibilities that are either shared or siloed
Manage projects including but not limited to: consulting, invoicing, and calendaring while providing a seamless client experience
Master product knowledge and its translation to marketing solutions and needs
Develop an understanding of creative quality assurance
Identifies and determines system improvement
Learns how to translate project management workflows into other projects that are not product- or service-specific
Conducts cold or warm outreach calls
Participates and engages in company culture while contributing to talent retention

SKILLS AND QUALIFICATIONS

Excellent customer service, outreach, communication, and sales skills
Strong analytical, problem solving, and decision-making skills
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced and at times stressful environment
Customer Relationship Management (CRM) software fluency
Proficient with Google Workspace and other word processing software



EARNING POTENTIAL:
Wage dependent on experience

WORK HOURS

This is a full-time position. Minimum requirements average at 8 hours per day or 40 hours per week. Work hours are dependent on the needs of the business and the completion of projects. Some days may require more than 8 hours with overtime opportunities. Limited weekend availability may be required. Our standard operating hours are from Monday-Sunday, 9:00 am PST to 6:00 pm PST.


WORKPLACE CULTURE

We are a privately funded and owned start-up. As a burgeoning real estate marketing agency, we are innovative and disruptive. We value open communication, team chemistry, and challenges that are stimulating. Our culture is closely aligned with a company like Netflix, which you can view here: Upgrade to see actual info/culture

EDUCATION AND EXPERIENCE QUALIFICATIONS

High school diploma or equivalent required
Undergraduate degree or equivalent work experience preferred
2-3 years of experience in customer service, administrative assistance, or supervisory role required

PHYSICAL REQUIREMENTS:

Willingness to go above and beyond to deliver for our clients outside of business hours as needed.
100% remote role
Prolonged periods of sitting at a desk and working on a computer

We are looking for passionate individuals who take pride in their work! The ideal applicant takes chances but is also calculated. They practice a student and teacher mindset and learn as quickly as they are willing to share their knowledge. Lastly, they value themselves as intrapreneurs and have developed the leadership competencies and business acumen to operate with ownership.