Email Marketing | Klaviyo Specialist

Email Marketing | Klaviyo Specialist
Location: Remote (Burleigh Heads, QLD, Australia)
Department: Marketing
Reports To: Head of Marketing
Employment Type: Full-Time

About the Role
Urban Road is looking for a hands-on EDM Manager to lead our email, SMS, and MMS marketing campaigns. Using Klaviyo, you'll create and optimise strategies to boost customer engagement, loyalty, and revenue.

Key Responsibilities
- Plan, execute, and refine email, SMS, and MMS campaigns using Klaviyo.
- Grow and manage our subscriber database while ensuring compliance.
- Use segmentation and personalization to enhance customer experience.
- Track performance, run A/B tests, and improve campaign effectiveness.
- Develop loyalty programs and strategies for repeat purchases.
- Ensure email deliverability and compliance with regulations.
- Work with designers, content creators, and analysts to deliver effective campaigns.
- Stay up to date with EDM trends and innovations in eCommerce.

What You Need
- 3-5 years of EDM/digital marketing experience, including 2+ years in Klaviyo.
- Strong skills in email automation, segmentation, and analytics.
- Ability to think strategically and execute campaigns hands-on.
- Experience in eCommerce and customer lifecycle marketing.

What We Offer
- Competitive salary + 20 days paid leave per year.
- Growth opportunities in a creative, collaborative team.
- Flexible work hours (between 8 AM – 6 PM AEST).

About Urban Road
We’re a leading Australian home décor brand passionate about creativity, collaboration, and customer experience. We create stylish, high-quality products that transform homes.

How to Apply
If you're a proactive EDM expert, we’d love to hear from you! Send your resume and a cover letter outlining your experience and why you’re a great fit.