Phone Support/Scheduler C2 ENGLISH ADVANCED/MASTERY REQUIRED

Better Painting, in Missouri, USA (CST) is seeking a highly organized and customer-focused Phone Scheduler to join our team. This role is responsible for handling incoming calls, scheduling painting estimates and service appointments, and ensuring smooth communication between customers and our painting crews. The ideal candidate has excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

-Answer inbound calls and respond to customer inquiries in a professional and friendly manner.
-Schedule appointments for painting estimates and services using our scheduling software.
-Confirm appointments with customers and provide necessary details about our services.
-Follow up with potential customers to secure bookings and address any concerns.
-Coordinate scheduling with painters and project managers to ensure efficient workflow.
-Maintain accurate records of customer interactions, appointments, and job details.
-Handle basic administrative tasks, such as updating customer information and sending appointment reminders.
-Assist with rescheduling or cancellations as needed.

Qualifications & Skills:

-Previous experience in a customer service, scheduling, or administrative role is preferred.
-Excellent phone etiquette and communication skills.
-Strong organizational skills and ability to manage multiple appointments efficiently.
-When applying, send a message with your favorite movie
-Proficiency in scheduling software and basic computer applications (Microsoft Office, CRM software, etc.).
-Ability to work independently and as part of a team.
-Problem-solving skills and a positive, customer-oriented attitude.

If you are detail-oriented, enjoy working with people, and have a knack for organization, we’d love to hear from you! Apply today to join our team.