Moderator/Customer Support – Full-Time

Important: This is a full-time role. If you have other jobs, side projects, or freelance commitments, do not apply. We need someone 100% dedicated.

This position requires strong attention to detail, fast thinking, and a proactive attitude to keep our Upgrade to see actual info and Telegram communities well-moderated, engaged, and running smoothly.

Responsibilities:
- Actively moderate and manage our Upgrade to see actual info and Telegram communities
- Provide customer support across multiple channels (Upgrade to see actual info, Telegram, email, etc.).
- Work closely with the development team to troubleshoot and resolve user issues efficiently.
- Write and maintain clear, helpful articles to assist users.

Requirements:
? Extremely responsible and reliable – You take ownership of your work and don’t need reminders.
? Strong attention to detail – You notice small mistakes and ensure information is always accurate.
? Independent & proactive – You solve problems on your own and don’t wait to be told what to do.
? Fluent in English – Excellent written and verbal communication skills.
? Able to work night and/or weekend shifts.
? Comfortable with video calls.
? Stable internet connection.
? Prior experience in customer support or moderation is a plus, but not required. We value attitude, reliability, and willingness to learn over experience.

How to Apply:

Send your resume to Upgrade to see actual info with the subject line: FrodoBots Moderator & Customer Support Application

To prove you’ve read this carefully, include the word "Precision" in your email.