Salesforce Administrator

PLEASE APPLY TO THIS LINK FOR FASTER PROCESSING OF YOUR APPLICATION: Upgrade to see actual info

Job Title: Salesforce Specialist / SFDC Administrator
Salary: $1,750 / month
Work Set-Up: Remote
Employment Type: Full Time

Company Overview:
Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses experienced in remote hires and are excited to welcome international teaUpgrade to see actual infombers. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.

PLEASE APPLY TO THIS LINK FOR FASTER PROCESSING OF YOUR APPLICATION: Upgrade to see actual info

About This Role:
We are seeking a skilled and detail-oriented Salesforce Specialist/SFDC Administrator to manage and optimize Salesforce environments for our clients and provide Salesforce-related support. This role is perfect for someone who thrives in a dynamic, fast-paced environment and enjoys configuring Salesforce systems, customizing workflows, and providing hands-on support.

Key Responsibilities:
- Configure and update clients' Salesforce environments, including user setup, security, profiles, roles, and permission sets.
- Collaborate with internal teams to implement new features, customize workflows, and execute complex CRM implementations.
- Develop and maintain custom objects, flows, validation rules, and more.
- Stay up to date with Salesforce updates, new features, and best practices to continuously improve system performance.
- Create and optimize reports and dashboards to provide actionable insights for internal teams and clients.
- Provide hands-on support to end users, troubleshoot system issues, and implement effective resolutions.
- Create documentation to empower users and enhance their understanding of Salesforce tools.
- Ensure smooth system integrations and data management within Salesforce.
- Contribute to the development and improvement of Salesforce processes and configurations.
- Work closely with diverse teams, ensuring collaborative and successful CRM implementations.

Software/Platforms/Tools:
- Salesforce (Sales Cloud)
- Process Builder
- Lightning Components
- Data Management and Reporting Tools

Qualifications:
- Certified Salesforce Administrator with at least 2+ years of experience in Sales Cloud supporting a sales team.
- Advanced Salesforce Administrator certification is required; Platform App Builder or other advanced certifications are a plus.
- Strong knowledge of Salesforce configuration, including custom objects, workflows, and process builder.
- Experience with system integrations, data management, and reporting in Salesforce.
- Ability to translate technical information into clear, non-technical language for stakeholders.
- Excellent troubleshooting and problem-solving skills.
- Experience working with outsourced or agency teams is a plus.
- Excellent verbal and written English communication skills.
- Detail-oriented with the ability to prioritize and manage multiple tasks effectively.
- Collaborative and client-focused, with a strong teaUpgrade to see actual infontality.

Shift Schedule:
- Monday to Friday, 9am-5pm US CST

PLEASE APPLY TO THIS LINK FOR FASTER PROCESSING OF YOUR APPLICATION: Upgrade to see actual info