Medical virtual assistant

Overview: We are a growing healthcare team in need of a dedicated and experienced Medical Virtual Assistant to provide administrative support to our professionals and ensure seamless communication between patients and the medical staff. The ideal candidate will have solid experience in pharmacotherapy, medical billing and coding, as well as excellent verbal and written communication skills to manage inbound and outbound calls effectively.

As a Medical Virtual Assistant, you will be responsible for supporting healthcare professionals by handling administrative tasks, assisting in medical procedures, and managing sensitive patient information. Your ability to navigate the complexities of medical billing, coding, and pharmacological details will be essential to the role.

Key Responsibilities:

Provide administrative support to healthcare providers and patients remotely.
Handle inbound and outbound calls related to patient inquiries, appointment scheduling, and follow-up.
Assist with pharmacotherapy management, ensuring medication information is accurate and communicated effectively.
Process medical claims, including billing and coding, in accordance with insurance requirements.
Maintain confidential patient information and ensure HIPAA compliance.
Coordinate appointments and assist in maintaining medical records.
Work closely with medical teams to ensure smooth operation and communication.
Qualifications:

Proven experience as a Medical Virtual Assistant or similar role.
Strong knowledge of pharmacotherapy and medication management.
Experience with medical billing and coding (CPT, ICD-10, HCPCS).
Excellent communication skills, both verbal and written.
Strong organizational and multitasking abilities.
Proficient in medical software (e.g., EHR, EMR systems) and Microsoft Office Suite.
Ability to work independently in a remote work environment.
High level of professionalism and confidentiality.