Customer Service Representative (English & Chinese Fluency Required)

We are looking for a **Customer Service Representative** who is fluent in **both English and Chinese** to join our team. The ideal candidate will handle customer inquiries, provide support, and ensure a smooth customer experience.

### **Responsibilities:**
- Respond to customer inquiries via email, chat, and phone.
- Assist customers with orders, troubleshooting, and general support.
- Communicate clearly and professionally in both **English and Chinese**.
- Maintain customer records and update information as needed.

### **Requirements:**
- **Fluent in English and Chinese** (written and spoken).
- Strong communication and problem-solving skills.
- Previous customer service experience is a plus.
- Ability to work independently and in a team.

To apply, please send your **resume** to [Your Email/Link].