Customer Service Representative for E-commerce Company (Multiple Stores)

We’re hiring a Customer Service Representative to support our e-commerce stores. This remote, entry-level role includes handling customer inquiries via email, chat, and phone calls, ensuring a great shopping experience.

Responsibilities:
Respond to customer inquiries and resolve issues via email, chat, and calls.
Make outbound calls to assist with orders and concerns.
Manage multiple stores and track inquiries.
Coordinate with internal teams to quickly resolve customer issues.
Provide updates on orders, returns, and refunds.

Requirements:
Strong written and verbal communication in English.
Comfortable making and receiving phone calls.
Ability to multitask and learn new systems. (e.g. Shopify).
Reliable internet and a quiet workspace.
Customer service experience is a plus.

Compensation & Benefits:
$1 - $2 per hour + performance-based bonuses.
Work remotely with opportunities for growth and recognition.

If you love helping customers and want to grow in e-commerce, apply now!