Medical Office Assistant Job Description

Medical Office Assistant Job Description:
We are looking for an administrative assistant to assist in a health care center. The duties needed are listed below:
• Manage incoming calls, emails, messages, and texting – addressing inquiries and scheduling appointments.
• Answers multiple incoming telephone lines, accurately determining the appropriate recipient of the call or message and referring them promptly and appropriately.
• Resolve provider concerns complaints using good judgment.
• Transfer calls to appropriate department
• Email and text coordination of appointments and reminders to provider and client
• Proficiency in using computerized systems and mobile applications
• Ability to work collaboratively in a team-oriented environment while managing multiple tasks efficiently.
• Familiarity with HIPAA regulations and commitment to maintaining patient confidentiality.
• Available to work weekends and evenings
• Available to provide references