Operations Coordinator

Twenty39 are looking for an enthusiastic Operations Coordinator with the ability to seamlessly execute daily operations. The role will include task management, process optimisation, team coordination, and administrative support across projects. The role is initially part time with the ability to grow into a full time role for the right candidate. Your ability to stay organised, proactive, and adaptable will be key to the smooth functioning of the business.

The key tasks include owning the task flow in Asana, monitoring deadlines, maintaining operational systems, and clearing roadblocks to keep projects on track. Your focus will be to support the Operations Manager by handling BAU activities, reducing operational friction, and enhancing team productivity.

It is desirable if you have experience using Asana, Slack, Shopify, google sheets and 3PL systems.

You must have your own reliable work space and electronics - with stable internet.

Your tasks will include, but are not limited to:

Operations & Client Fulfilment

Client Satisfaction Monitoring
Client Order Fulfilment Monitoring
Logistics Partner Oversight:
Return Process Management
Customer Communication for Deliveries
Resource Library Maintenance
Meeting Coordination & Minutes

Operational Support

Inventory Monitoring & Reporting
Standard Operating Procedures (SOP) Documentation
Internal Communications Management
Vendor & Supplier Management
Risk & Issue Tracking
Automation & Integration
System Audit & Compliance Checks

Project Management

Resource Allocation Tracking
Cross-Functional Task Coordination
Ad-Hoc Project Support

Data & Reporting

KPI Tracking & Reporting
Data Quality Assurance
Dashboard Maintenance

If you are interested in this role, please send your CV and completed work test (link below) to Paul Heath, CEO.

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