Full Time
6-7 USD/hr (depending on experience)
40
Feb 17, 2025
How to Apply:
Interested candidates MUST fill out the application form using the following link:
We are seeking a SDR/EA who is a critical thinker, exceptional communicator, and adept at building trust and loyalty with clients and partners. The ideal candidate will be dedicated to driving business growth while ensuring the highest level of satisfaction and success for our clients and affiliates.
Responsibilities
Client Management
~Serve as the primary point of contact for key clients, ensuring an exceptional client experience.
~Develop an understanding of client needs, goals, and challenges, ensuring feedback is shared internally.
~Resolve client inquiries and issues promptly to ensure satisfaction and retention.
~Identify opportunities to upsell or cross-sell services to existing clients.
~Monitor client account performance and collaborate with internal teams to meet or exceed KPIs.
Affiliate Management
~Cultivate and maintain strong relationships with affiliate partners, acting as the liaison between partners and the company.
~Collaborate with affiliate partners on joint initiatives, campaigns, and events to maximize mutual value.
~Track and report on partnership performance, making data-driven recommendations for optimization.
Essential Skills and Qualifications
~Relationship-Building: Proven ability to establish and nurture trust-based relationships with diverse stakeholders.
~Communication: Excellent verbal and written communication skills; adept at tailoring messaging to different audiences.
~Problem-Solving: Strong analytical and problem-solving skills to address client/partner challenges effectively.
Key Competencies
~Empathy and client-centric mindset.
~Proactive and self-motivated, with a results-driven approach.
~Collaboration and teamwork skills.
~Attention to detail and commitment to delivering quality outcomes.
Benefits
~Competitive Compensation and Free HMO Coverage: Receive an above-market salary and benefits that values your skills and contributions.
~Work From Home: Enjoy the flexibility of remote work, enabling you to balance your professional and personal life effectively.
~US Holidays Observance: Celebrate important cultural holidays with designated US holidays.
~Supportive Workplace Culture: Thrive in a diverse and inclusive environment that fosters collaboration and personal growth.
If you are passionate about client success and ready to make an impact in a growing company, we invite you to apply and join the Flexscale team!