Roofing Project Manager for US Company

We are looking for a highly organized and proactive Virtual Roofing Administrator to support our roofing business. This role requires excellent English communication skills, the ability to manage emails and phone calls professionally, and experience in the roofing or construction industry. You will be responsible for handling customer inquiries, preparing roofing bids, scheduling in-person sales appointments, following up on leads, and assisting with sales conversations.

This is a full-time, remote position with working hours from 9 AM - 5 PM ET.

Key Responsibilities:
-Phone & Email Communication: Answer inbound calls, respond to inquiries, and handle emails in a timely and professional manner.
-Lead Follow-Up & Sales Assistance: Follow up with potential clients, nurture leads, and assist in closing deals over the phone when necessary.
-Bid Preparation: Gather required details, put together roofing estimates, and ensure bid submissions meet client requirements and deadlines.
-Scheduling: Coordinate and schedule roofing inspections and in-person sales appointments for the sales team.
Project Coordination: Work closely with the sales and operations team to track bid status, client follow-ups, and job scheduling.
-CRM & Documentation: Maintain accurate records of customer interactions, estimates, and scheduled appointments in the company’s system.
-Customer Service: Provide exceptional customer support, addressing concerns and answering questions about roofing services.

Qualifications & Skills:
-Fluent in English (must have excellent verbal and written communication skills).
-Experience in the roofing or construction industry (understanding of roofing materials, processes, and bidding is a plus).
-Ability to sell confidently over the phone and follow up with leads.
-Strong organizational skills and attention to detail.
-Proficiency with CRM software and scheduling tools.
-Self-motivated and able to work independently in a fast-paced environment.
-Experience in handling bids and proposals for roofing or construction projects.
-Ability to multitask and prioritize tasks effectively.

This role is remote, and you must be available to work Monday to Friday, 9 AM - 5 PM ET.

If you have a background in roofing administration, sales support, or construction-related customer service, we’d love to hear from you! Please submit your application through this link & change the priority to the blue normal: Upgrade to see actual info