Customer Success Superstar

Ready to Make an Impact at Brilliant Microschools?

At Brilliant Microschools, we’re not just about teaching—we’re about transforming education. With over 1,500 students thriving in our WASC-accredited online environment, we’re empowering the next generation to excel academically and build crucial 21st-century skills. And we’re looking for a Customer Success Representative who’s ready to join the movement.

Your Role:

As the first point of contact for our families, you’ll be the heartbeat of our customer experience. Your energy, passion, and problem-solving skills will ensure our students and parents are supported in every way. You’ll be an integral part of our team, helping drive satisfaction and retention with every interaction.

What You’ll Do:

Solve Problems, Fast: Parents have questions? You have solutions. Provide timely, clear, and thoughtful responses.
Collaborate Like a Pro: Work hand-in-hand with tutors and staff to create a seamless, unified experience for our families.
Monitor Attendance: Stay on top of student attendance and address absenteeism with efficiency and care.
Boost Satisfaction: Be proactive in ensuring every parent and student feels heard, supported, and satisfied.
Why You’ll Love It Here:

A work environment that values collaboration and innovation.
Real opportunities for growth and career development.
The chance to make a tangible impact on students' futures.
If you're ready to be a part of a team that's shaping the future of education, apply now. Let’s create something brilliant together.