Amazon VA

Amazon Store Manager & Executive Assistant (Remote)

Company: Serene Haven
Location: Remote
Job Type: Part Time to start, with room to grow full time with raises

About Us
Serene Haven is a growing brand specializing in baby and maternity products, selling primarily on Amazon and expanding into Shopify. We are looking for a highly organized and proactive Amazon Store Manager & Executive Assistant to help oversee operations, manage communication, and drive brand growth. This role is ideal for someone with strong eCommerce experience, leadership skills, and the ability to handle multiple responsibilities efficiently.

Key Responsibilities

Amazon Store Management
Oversee and manage day-to-day operations of our Amazon store
Communicate with Amazon Seller Support to resolve listing, compliance, and inventory issues
Monitor and optimize product listings (titles, descriptions, keywords, A+ Content)
Track and manage inventory levels to prevent stockouts and overstocking
Assist with Amazon PPC campaign tracking and performance analysis
Product Research & Supplier Coordination

Conduct market research to identify profitable product opportunities
Source and communicate with suppliers to negotiate pricing and manage orders
Keep track of new product trends and competitor strategies
Supplier & Freight Forwarder Communication

Maintain strong relationships with current suppliers and negotiate for better pricing and terms
Coordinate shipments via Alibaba, freight forwarders, and Amazon FBA warehouses
Handle logistics, including customs clearance, shipping schedules, and inventory tracking
Ensure smooth delivery of goods from suppliers to Amazon fulfillment centers
Shopify & Website Management

Maintain and update our Shopify store (product pages, landing pages, promotions)
Implement conversion optimization strategies
Set up and manage third-party integrations (email marketing, upsell apps, etc.)
Marketing & Social Media

Develop and manage content for social media platforms (Instagram, Facebook, TikTok, Pinterest)
Research and engage with influencers for potential brand partnerships
Assist with email marketing campaigns and promotions
Customer Support & Email Management

Manage customer inquiries and resolve issues on Amazon, Shopify, and social media
Respond to reviews and feedback to maintain positive brand reputation
Organize and manage email inboxes, ensuring timely responses to partners and customers
Executive Assistant & Operations Support

Maintain key documents, records, and SOPs to streamline operations
Keep track of important business deadlines (product launches, inventory restocks, promotions)
Assist with hiring, onboarding, and training future teaUpgrade to see actual infombers as we grow
Provide general administrative support as needed

What We’re Looking For
2+ years of experience in Amazon FBA store management and eCommerce operations
Strong knowledge of Amazon Seller Central (listing management, inventory, support cases, etc.)
Experience in supplier communication and shipment coordination via Alibaba and freight forwarders
Familiarity with Shopify and basic website management
Strong customer service and email management skills
Knowledge of Amazon PPC, SEO, and digital marketing is a plus
Excellent English communication (written and verbal)
Highly organized, detail-oriented, and able to manage multiple tasks independently

Why Work With Us
Career Growth – Be part of a growing brand with potential for leadership opportunities
Remote & Flexible – Work from anywhere with a stable internet connection
Competitive Salary – Based on experience and skills
Performance Bonuses – Earn incentives based on brand success

If you are an experienced Amazon Store Manager or Executive Assistant looking for an opportunity to grow with an expanding brand, apply now. Please submit your resume, portfolio (if applicable), and a short introduction explaining why you would be a great fit.