Need A Rockstar Email AgentYou are required to have Zendesk, Shopify & Google Docs Experience

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TYPE OF WORK

Full Time

SALARY

$250/mo

HOURS PER WEEK

TBD

DATE POSTED

Feb 17, 2025

JOB OVERVIEW

You are required to have Zendesk, Shopify & Google Docs Experience

As a customer service agent, you will work under the customer service coordinator guidance. The customer service agent plays a vital role in all aspects of the business including helping customers with tracking inquiries, return & refund request and modify/cancel orders in accordance to our policies. When you apply, include the word blue and tell us about your previous customer service experience

ESSENTIAL DUTIES & RESPONSIBILITIES:
- Respond To Customer Service Emails Using Zendesk In Perfect English
- Locate & Track Packages When Necessary
- Make Changes To Orders - Per Customer Request
- Other Assigned Customer Service Duties

REQUIREMENTS:
- Fluent or Native In The English Language
- Proven Working Experience As a Customer Service Agent
- Respond to All Customers Inquiries Quickly & Accurately (within 2 business days, 1 preferably)
- Excellent Communication & Interpersonal Skills
- Experience Using Zendesk, Shopify & Google Spreadsheets

SKILL REQUIREMENT
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