ADMISSIONS SUPPORT SPECIALIST

The Admissions Support Specialist plays a key role in the Customer Care and Compliance team, providing essential administrative and communication support throughout the admissions process. This role is responsible for ensuring accurate documentation and compliance, assisting with evaluations, and managing communications related to service agreements and payments. Additionally, the position involves tracking event registrations and attendance. The ideal candidate is detail-oriented, proactive, and highly organized, with strong communication skills.

Responsibilities Include:
Admissions Processing & Compliance Checking
Assist candidates in meeting application deadlines and provide guidance on required documentation.
Resolve issues related to document submission and ensure compliance with admissions standards.
Review candidate documents for regulatory and institutional compliance, confirming that references and supporting materials meet necessary requirements.
Maintain and update the admissions document checklist to reflect the status of candidate submissions.

Problem-Solving
Quickly identify and resolve discrepancies or issues in candidate documentation.

Team Collaboration
Collaborate with other departments and support teams to ensure a seamless admissions process.
Adapt to changing priorities and work environments.

Qualifications:

Technical Skills
Proficient in Google Workspace and document management systems.
Experienced with file management and checklist tracking tools.

Communication Skills
Excellent verbal and written communication skills in English.
Strong interpersonal abilities to interact effectively with candidates, colleagues, and external partners.
Demonstrated capability as both a team player and an independent self-starter who meets deadlines and takes initiative, maintaining a positive attitude.

Attention to Detail
Meticulous in verifying documents and accurately updating tracking systems.

Organizational Skills
Exceptional at managing multiple tasks and deadlines concurrently.

Work Environment
Ability to work virtually via telecommuting with high-speed internet access in a quiet, dedicated workspace free from background noise.

Why Join Our Team?

You Love Work with a Purpose
You thrive when your work matters and you love seeing that you are making a difference in other people’s lives. Knowing that you are working with families and linking them to Professionals that can help their children to grow and succeed is heartwarming. It never gets old.

You Love Working with People
You have a passion for working with families and care professionals, helping them to find their passions and achieve their goals.

You Want to Help Families with Special Needs
You enjoy building relationships with host families, Care Professionals, and most of all, enhancing the lives of host children with and without special needs.

You are Seeking Work-Life Balance
You think that being able to work from home and working for an organization “that gets special needs” and helps everyone we serve to reach their full potential is incredible.

You want to be Part of a “Dream Team”
Join supportive colleagues spanning three continents who seek new ways of continued learning. Work on a team centered around respect, support and collaboration. Be a part of the 'cultural bridge' connecting our Apex care community to the amazing cultures throughout the US, Germany & Australia!

You Seek a Career with Growth Potential
With a growing organization like Apex, there is a strong potential for growth and career development.