Virtual/Travel Assistant

Answers and directs incoming phone calls.

Organizes and schedules meetings and appointments.

Composes, proofreads, edits documents, web content creation and correspondence.

Handles customer inquiries and resolves complaints commensurate with training and experience.

Completes Customer Relationship Management (CRM) tasks using Zoho, ClientBase Online / Tres.

Uses the Axus app for travel itineraries.

Prepares sample itineraries and creates the Dosskit.

Prepares travel insurance quotes.

Maintains strict confidentiality with client data and trip details.