Virtual Assistant

Rustbelt Remodeling is a growing home remodeling company specializing in kitchen, bathroom, and basement renovations in Ohio and Michigan. We are looking for a highly organized and detail-oriented Virtual Assistant to support our daily operations, client communications, and administrative tasks.
Responsibilities:
Customer Service & Communications

Respond to customer inquiries via email and chat
Schedule client consultations and follow-ups
Manage client accounts in JobTread leveraging daily logs and client updates

Administrative Support

Data entry, invoicing, and expense tracking (QuickBooks & Google Sheets & JobTread)
Organize project files and documents
Prepare contracts, estimates, and reports
Marketing & Social Media

Assist in content creation and scheduling (Facebook, Instagram, TikTok)
Manage Mailchimp email campaigns
Track and report social media engagement
Project Management Support

Update project schedules and timelines in JobTread
Communicate with vendors and subcontractors
Track materials orders and deliveries
Track subcontractor insurance and tax documents

Create meeting presentations and proposals
And more admin related tasks

Qualifications:
? 1+ year of experience as a Virtual Assistant, Customer Service Rep, or similar role
? Excellent English (written and spoken)
? Strong organizational and time-management skills
? Experience with Google Workspace (Sheets, Docs, Drive)
? Familiarity with CRM & Project Management Software (JobTread preferred but not required)
? Basic knowledge of QuickBooks, Mailchimp, and social media platforms is a plus
? Ability to work US business hours (EST)
? Experience using Canva and video editing software

Compensation & Benefits:
???? Competitive salary (based on experience)
???? Flexible work schedule with potential for full-time employment
???? Opportunity for growth in a stable and expanding company