Etsy Shop Manager/Assistant for Personalized Gift Shop

At PersonalizedTreasures, we create one-of-a-kind personalized gifts that celebrate life's special moments. We’re seeking a creative, customer-focused shop assistant with excellent communication skills to enhance our Etsy presence.

Your Role: You will assist with product research, keyword optimization, and customer engagement through Etsy messaging.

Assessment Task:

Assume you’ve been hired at PersonalizedTreasures. Please complete the following:

Product Research and Idea Generation:
- Task: Propose three new personalized gift product ideas. Include a brief description and explain why each would succeed based on Etsy data and current market trends.
- Criteria: Creativity, market insight, and alignment with our niche.

Keyword Research:
- Task: Select one of your product ideas and conduct keyword research.
- Deliverable: Provide a product title, 13 relevant tags, and a sample Etsy-optimized product description.
- Criteria: Quality of keywords, SEO effectiveness, and product relevance.

Customer Engagement and Sales Conversion:
- Task: Draft a follow-up message for a customer who just purchased from our shop and request a review.
- Simulate an Etsy messaging conversation with a potential customer interested in our “Memories Collection” who is hesitant about customization details. Your simulation should include realistic customer concerns, personalized responses, and demonstrate your approach to closing the sale.
- Criteria: Professional tone, clear and persuasive communication, and problem-solving using our brand’s voice.

If you think you are a great fit for the role, please send in your resume and completed assessment via a Google Drive link.

We look forward to seeing how you help PersonalizedTreasures continue to delight our customers!