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TYPE OF WORK
Full Time
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SALARY
$4.00/ hr
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HOURS PER WEEK
40
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DATE POSTED
Jan 31, 2025
About Us:
BRRRR Invest Academy is committed to supporting investors in achieving financial independence through education and community. As a growing company, we are looking for a proactive, detail-oriented Virtual Assistant to join our Fulfillment (FF) Team. This role plays a key part in ensuring that our students have the best experience possible and receive the support they need to succeed.
Position Overview:
The Fulfillment Virtual Assistant (VA) will assist the Fulfillment Team in managing day-to-day tasks, supporting student success, and maintaining smooth operations. Reporting to the Lead Student Success Coach, the VA will work closely with the VA Department Lead, City Groups Coordinator, and Finance Department Lead to ensure tasks are completed efficiently and accurately. This is a remote position with a flexible, full-time schedule.
Key Responsibilities:
Marketing & Fulfillment:
Group Joins Management: Monitor public group joins, approving legitimate accounts and denying fake or spam profiles. Maintain accurate records in Google Sheets and HubSpot.
Facebook
Support Inbox Management: Respond to inquiries in the BIA support inbox within 24 hours, ensuring adherence to company SOPs for inbox management.
Coaching Call Management: Monitor and manage group coaching calls, including setting up
HubSpot Updates: Update and track coaching call information, as well as product progress, in HubSpot CRM.
Weekly Reports: Submit completed daily checklist or End of Day (EOD) reports as directed by supervisors.
Student Success:
Email
Call Logistics: Ensure the tech setup for each group coaching call is ready before the session starts. Follow the Coaching Calls SOP for setup procedures.
Call Recording Management: Download, edit, and upload call recordings to the Vault, ensuring accurate categorization according to coaching call type.
Coaching Call Progress: Maintain up-to-date progress reports for students in HubSpot, removing outdated coaching calls after 4 weeks as necessary.
City Groups:
Vendor & Roster Reconciliation: Perform daily reconciliations for the City Groups Vendor List, Roster List, and GroupMe membership.
City Group Communications: Manage event
Graphics Requests: Monitor & process requests for city group meetup graphics.
Miscellaneous Tasks: Complete additional tasks as assigned by the City Groups Coordinator.
Required Skills & Qualifications:
2+ years of experience as a Virtual Assistant or in a similar administrative support role.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Proficient with Google Sheets, HubSpot, and other relevant tools or platforms.
Ability to work independently and as part of a team.
Comfortable working in a fast-paced, remote environment, A Positive attitude and a commitment to student success.
Preferred Skills:
Experience with social media management
Knowledge of coaching call management tools (Zoom).
Previous experience in a similar educational or student-focused company.
Work Hours & Schedule:
Full-time (40 hours per week)
Monday to Thursday: 8 hours per day
Saturday: 8 hours per day
US Business Hours (EST Time preferred)
Adherence to weekly schedules and time reporting is essential.
Why Join Us?
Be part of a growing, dynamic team that’s passionate about empowering others through education.
Remote work environment.
Competitive salary based on experience.
Opportunities for professional growth and development.
If you are highly organized, enjoy supporting others, and are excited about being a key part of a team dedicated to student success, we’d love to hear from you! Apply today to join the BRRRR Invest Academy team.
How to Apply:
To apply, please submit your resume with a video introduction detailing your relevant experience and skills. Include examples of your proficiency with any of the platforms or responsibilities listed.
