Automations & Operations Manager for E-commerce and SaaS

Hey there, future A-player!
We’re looking for a driven Automation & Operations Manager who combines a strong sense of business and operations with serious AI and automation skills. If you’re equally comfortable crafting SOPs, optimizing onboarding, automating tasks in ClickUp/Notion, and even posting job ads to find stellar talent—then keep reading.


Who Are We?
We’re GRW Brands, a fast-growing e-commerce company with 2 brands in our portfolio and a big vision to launch at least 3 more this year. We believe in systemizing the e-commerce process so we can replicate success again and again. Our secret sauce?
- AI, which drives many of our core workflows and helps us scale quickly
- Automation, which frees our team to focus on high-level strategy instead of repetitive tasks
- Amazing Talent, because even the best AI still needs human creativity and leadership
We’re building tools that revolutionize e-commerce, solutions no one else has created before. Join us and get the huge opportunity to grow in a team that’s challenging the status quo every day.

Our Culture & Values
1. Clear & Open Communication
2. Own Your Outcomes
3. Embrace Continuous Growth
We function like a sports team going for a championship: We hold each other accountable, celebrate our wins, and constantly push each other to improve. Weekly meetings, one-on-ones, and premium training ensure that everyone stays in peak form.


Why Join Us?
1. Remote & Global
Work from anywhere while syncing with CET hours. Our team spans Sweden, the Philippines, Australia, and beyond.
2. High-Impact Role
As our Automation & Operations Manager, you’ll directly shape the growth of multiple e-commerce brands.
3. Growth & Support
We’ll invest in your development with courses, mentorship, and training—your success fuels ours.
4. Revolutionary Tools
We create brand-new e-commerce solutions. Be part of something that’s changing the industry from the ground up.


Your Role
1. Operations & Process Improvement
- Automate, Automate, Automate: We don’t just want to streamline tasks; we want to automate them. You’ll spot bottlenecks, then design workflows using AI and tools like Zapier, Make (Integromat), or native ClickUp automations to eliminate repetitive work.
- SOP Mastery: Craft new SOPs (or improve existing ones) in Notion to keep our processes consistent, transparent, and scalable.

2. Hiring & Onboarding
- Job Posts & Candidate Screening: Use AI-driven strategies or automation to filter applicants, saving time without compromising on quality.
- New-Hire Experience: Update onboarding templates, ensure new hires have everything they need on Day 1, and track the process so no one slips through the cracks.

3. Building & Leading a Team
- Business & Tech Savvy: You’ll not only understand our operational needs but also how to integrate AI solutions to boost team productivity.
- Mentorship: Teach team members how to leverage automation tools in their daily tasks and eventually build a specialized sub-team under your guidance.

4. Team Management & Accountability
- KPI Tracking: Build automated dashboards to monitor performance in real-time.
- Regular Check-Ins: Keep tabs on who’s excelling, who needs help, and how to fine-tune processes so our entire team runs like clockwork.

5. Supplier Management
- Negotiations & Stock: Use automation to handle supplier communication and restock alerts.
- Efficiency Gains: Continuously look for ways to streamline inventory and ordering processes.

6. Be the CEO’s Right Hand
- Strategic Partner: Align with our CEO’s vision—whether it’s launching a new brand or overhauling a process—and turn big ideas into automated success.
- Innovation Driver: Stay on top of emerging AI and automation trends to keep us ahead of the curve.


Our Ideal Candidate
- AI & Automation Powerhouse: You have a proven track record automating tasks with tools like Zapier, Make, or native ClickUp/Notion automations. Bonus if you’ve dabbled in ChatGPT or other AI solutions.

- Business & Ops Mindset: You understand how a company runs—from SOP creation and onboarding to KPI tracking and leadership.

- People Person: You’re comfortable interviewing candidates, mentoring teams, and collaborating across departments.

- Ownership & Accountability: You aim high, deliver results, and own the outcome—even if things don’t go as planned.

- Adaptable & Driven: You thrive in a fast-paced environment where priorities can shift rapidly.

- Clear Communicator: You keep everyone aligned through Slack, ClickUp, and straightforward updates.

We only want A-Players. If you’re missing significant automation or AI experience, this isn’t the role for you. We’re looking for someone who can hit the ground running.


Compensation & Work Hours
- Salary: $1,000 - $3,000 USD monthly (depending on experience and results) + performance-based bonuses.
- Schedule: Monday to Friday, 8:00 AM–5:00 PM CET. You must attend scheduled team meetings, maintain a productive 8-hour day, and stay responsive on Slack.
- Remote Work: 100% remote across multiple time zones. You’ll collaborate with an international team online.


Ready to Make an Impact?
If you’re excited about transforming operations through AI and automation, want to lead teams, and help us launch more e-commerce brands, then click on this link to learn more: https://forms.clickup.com/9015631084/f/8cnz77c-23255/CKAOIFZD9R9CNZD19S

We can’t wait to see how you’ll revolutionize our operations!

Let’s GRW some Brands together!

Talk soon,
Bob,
CEO at GRW Brands