Sales Operations Administrator

- Job Title: Sales Operations Administrator
- Company: UpMerch
- Location: Remote (Must work 9:00 AM - 5:00 PM US Central Time)
- Type of Work: Full-Time
- Monthly Salary: 90000 PHP / $1539 USD

*About UpMerch:*
UpMerch is a full-service custom-branded merchandise provider, delivering end-to-end solutions that simplify the management of custom merchandise programs. We build custom merch stores, provide real-time order and inventory dashboards, and handle secure warehousing with global fulfillment. We’re a small but rapidly growing team based in downtown Chicago. We're an energetic and ambitious group that thrives on collaboration and innovation. We value high integrity, meritocracy, a strong work ethic, and a fun, personable attitude.

*About the Role:*
We are seeking a highly organized and detail-oriented Sales Operations Administrator to support our Account Executives. This role is essential to ensuring smooth operations and requires a strong understanding of sales processes, as well as expert-level proficiency in HubSpot and Google Sheets. You will work behind the scenes to manage administrative tasks, conduct promotional product research, prepare presentations, coordinate with our production team, and act as the liaison between Account Executives and other departments. You will be based in the Philippines and will work remotely, adhering to US Central Time Zone hours (9:00 AM - 5:00 PM).

*Responsibilities:*
- Provide comprehensive operational and administrative support to Account Executives, including product research and preparing customer-facing presentations in Google Sheets.
- Manage and maintain accurate records within HubSpot, including deals, contacts, companies, pipelines, playbooks, and creating reports and dashboards.
- Coordinate order processing, including production updates, shipping, and inventory management.
- Facilitate communication between Account Executives and the production team, ensuring seamless order fulfillment.
- Serve as an in-house HubSpot expert, optimizing its use for sales efficiency and providing guidance on features such as deal management, workflows, reporting, and contact management.
- Maintain and update key sales performance indicators.

*Requirements:*
- Proven experience in sales operations or a similar administrative role, supporting sales teams.
- Expert-level proficiency in HubSpot CRM & Sales Professional, including a strong understanding of pipelines, deals, workflows, playbooks, reporting, dashboards, contacts, and companies.
- Strong proficiency in Google Sheets, including the ability to create visually appealing and informative presentations.
- Experience with Slack, Asana, Notion, and familiarity with call recording software is a plus.
- Excellent English communication skills, both written and verbal.
- Ability to work independently, manage multiple tasks simultaneously, and prioritize effectively.
- Strong attention to detail and organizational skills.
- Ability to work full-time (40 hours per week) during US Central Time Zone hours (9:00 AM - 5:00 PM).
- Based in the Philippines.

*Benefits:*
- Competitive monthly salary of 90000 PHP / $1539 USD
- Opportunity to work with a rapidly growing company.
- Dynamic and collaborative work environment.

*To Apply:*
If you are a highly motivated and skilled individual with a passion for supporting sales teams and a strong understanding of HubSpot, we encourage you to apply here: https://form.asana.com/?k=Zzfea49hgpMAGwI8m_mUJg&d=1195957427643197