Ecomm Customer Service Representative

We are a small business that requires the services of an experienced Ecommerce Customer Service Representative.

The primary role of this position will be to manage customer inquiries including order tracking, order related issues/inquiries, returns, refunds, and sales support as needed.

Experience managing and tracking orders in Shopify, Zendesk, and multiple vendor portals is essential.

Starting pay is $800/month USD with monthly bonus opportunities available following initial 30 day trial period.

If you do not have direct experience utilizing Zendesk or a similar solution, working US business hours, or managing orders within Shopify please DO NOT APPLY for this position. We will know very quickly if you do not.

Additionally, all applicants MUST be available to take phone calls from customers between the hours of 8a - 5p CST. This is not negotiable!

Employment will start with a one month trial period to test your suitability with opportunities to grow earnings with successful completion of trial period.

How to apply

Please follow these directions to apply for this position. Any applications that do not follow these steps will be immediately deleted.

1. Please submit a 2-3 minute video of yourself discussing your experience and fit for this role. Videos that do not address this position specifically will be discarded.
2. Include your available start date in the subject line.
3. Tell us about what you like to do in your free time away from work.

We look forward to hearing from you!