Chat Support for E-Commerce Store

NOTE: ONLY APPLY IF YOU MEET THE REQUIREMENTS

We are looking for a dedicated and skilled Chat Support Agent to join our e-commerce team. You will be the first point of contact for our customers, handling everything from general inquiries to resolving complex order issues.

Responsibilities:

Respond to customer inquiries via chat in fluent English (minimum C1 level).

Process refunds and handle complaints efficiently.

Resolve order-related issues and ensure smooth communication with customers.

Deliver fast, professional, and solution-oriented customer service to maintain high customer satisfaction.

Requirements:

Please confirm in your application, you are/have:

1. Fluent English (written and spoken, minimum C1 level).

2. Previous experience in customer support, ideally in e-commerce.

3. Reliable device (laptop or PC) and fast internet connection.

4. Excellent communication skills with a problem-solving mindset.

5. Friendly, professional, and customer-focused attitude.

6. Send us your WhatsApp number/ Telegram username, so that we can contact you in case we consider you!!!

7. How old are you?

Start your application with the word "Excellence" and make sure to include your contact details (phone number or similar) so we can easily follow up with you.