Healthcare Virtual Assistant (Permanent Work from home)

Are you an organized and detail-oriented individual looking for a dynamic role in a thriving
healthcare environment? If you have a passion for administrative tasks, excellent organizational skills, and the ability to work remotely, we want to hear from you!

Company: Call Hero Technologies Inc
Company Website: www.mycallhero.com
Company Location: Burnaby, Canada
Office Hours : 8:00am – 8:00pm PST

Work Duration: Full Time
Working Schedule : to be discuss
Rate: Php35,000

** NOTE: (Please read before applying):
Please be advised that our company is currently looking for candidates without engagement with other clients or companies. The role may also involve Saturday and Sunday shifts.

If you are comfortable with these conditions meet our qualifications and are excited about the opportunity, please fill out the Google form: https://forms.gle/FasTtYxTKvhf3iwh8

Qualifications:

> At least 2 years experience as a Virtual Assistant preferably in a healthcare setting (eg. Physiotherapy, Dental clinics,
Osteopathy, Chiropractic's, Naturopathy, etc.)
> Strong Verbal and Written Communication Skills
> Handle all interactions with internal and external clients with professionalism
> Have excellent strong phone handling skills
> Strong organizational skills and attention to detail
> Proficiency in email management and communication
> Knowledgeable with MS Excel, Google Workspace (Google Spreadsheet, Google Docs, etc.)
> Familiarity with record-keeping and reporting
> Ability to work independently and remotely
> Excellent time management and prioritization skills
> Able to finish tasks on time and follow deadlines promptly
> Lead things to completion, good at crossing out - to-do's
> Experienced in healthcare software tools such as EMR/EHR, WEBPT, JANE APP, etc.
> Experienced in handling insurance claims (MVA,WSIB, BlueCross, Sun life, etc.) , billing, etc.
> Experienced in Bookkeeping
> Experienced with lead generation
> Knowledgeable with social media management
> Knowledgeable in any CRM tools

Duties and Responsibilities:

> Inbound and Outbound calls
> Data Entry - Weekly financial scoreboards, end-of-month report, clinicians scoreboard, etc.
> Provide sales and marketing support, including research, data entry, and lead generation
> Audit and manage digital intake forms and consent documents
> Nurturing leads and maintaining client relationship
> Promptly respond to inbound patient and lead prospect queries via text and email, demonstrating strong written communication skills.
> Insurance Claims (MVA,WSIB, BlueCross, Sun life, etc.)
> Payment Recording
> Medical Billing
> Respond to general email inquiries
> Appointment scheduling
> Review daily reconciliation reports
> Monitor unbilled, unpaid and AR items

Why Join Us?
Be part of a supportive team where collaboration is valued. We offer opportunities for growth, a positive work environment, and competitive benefits to help you thrive both personally and professionally.

** NOTE: (Please read before applying):
Please be advised that our company is currently looking for candidates without engagement with other clients or companies. The role may also involve Saturday and Sunday shifts.

If you are comfortable with these conditions meet our qualifications and are excited about the opportunity, please fill out the Google form: https://forms.gle/FasTtYxTKvhf3iwh8