Virtual assistant/Outbound cold calling/lead generation

Spotless Cleaning Genie LLC is a thriving cleaning company dedicated to providing exceptional residential and commercial cleaning services. We are passionate about creating sparkling clean and healthy environments for our clients.

Job Summary
We are seeking a highly motivated and results-oriented Virtual Assistant/Cold Caller to join our dynamic team. In this role, you will play a crucial part in generating new business by contacting potential clients through outbound calls. Your primary responsibility will be to identify and qualify leads, schedule appointments for in-home consultations, and contribute to overall sales growth.
Responsibilities
* Lead Generation & Qualification:
* Conduct outbound cold calls to potential residential and commercial clients.
* Identify and qualify leads based on pre-defined criteria (e.g., budget, service needs, location).
* Gather essential information from potential clients, such as contact details, service requirements, and preferred appointment times.
* Overcome objections and address client concerns effectively.
* Appointment Scheduling:
* Schedule in-home consultations with qualified leads for our cleaning professionals.
* Ensure accurate and timely data entry of all client interactions and appointments in the CRM system.
* Sales Support:
* Provide excellent customer service throughout the lead generation process.
* Build rapport and maintain positive relationships with potential clients.
* Contribute to the development and refinement of sales scripts and call strategies.
* Assist with other administrative tasks as needed, such as data entry and report generation.
Qualifications
* Proven experience in cold calling, telemarketing, or sales (preferred)
* Excellent communication and interpersonal skills, both written and verbal
* Strong phone etiquette and the ability to build rapport quickly
* Ability to work independently and as part of a team
* Highly motivated and results-oriented with a strong work ethic
* Excellent organizational and time-management skills
* Proficiency in using CRM software (experience with [specific CRM software used by the company] is a plus)
* Strong computer skills, including proficiency in Microsoft Office Suite
* High-speed internet access and a reliable phone line
Benefits
* Flexible work schedule (remote position)
* Competitive compensation (base salary + commission structure)
* Opportunity for professional growth and advancement
* Supportive and collaborative work environment
To Apply
Please submit your resume and a brief cover letter to [email protected]
Disclaimer:
This job description is intended to provide a general overview of the position and does not include all duties and responsibilities. Spotless Cleaning Genie LLC reserves the right to change or modify job duties at any time.