Superstar Customer Service Manager Wanted!

Want to be part of a company that is revolutionizing health and medical eCommerce?

If you're looking for a long-term, growth-oriented role where you can take ownership, make an impact, and work with a fun, driven team, this is your chance.

Why Join Us?
- Fast-growing company – Join us at an exciting stage and be part of our success.
- Competitive Pay – $800 - $1,000 per month + Bonuses.
- Career Growth – We invest in your learning & development.
- Paid Time Off – 14 days of PTO.
- Free Education Resources – We’ll provide books & tools for your growth.
- Work From Home – A stable, full-time remote position.

About Us
Our Mission: To modernize health and medical online shopping.
Our Vision: Become the go-to online marketplace for all things health & medical.

We believe in hiring A-players who are hungry to grow, lead, and take responsibility. If that’s you, keep reading…

What You’ll Do
1. Be the first point of contact for customers – Answer all phone calls & live chats.
2. Process orders – Ensure orders are submitted correctly to the right suppliers.
3. Handle invoices – Send invoices upon customer requests.
4. Manage customer inquiries – Follow up and resolve concerns effectively.
5. Learn & understand our products – So you can assist customers efficiently.
6. Scale the customer support team – As we grow, you’ll have the chance to manage & train new team members.

The Ideal Candidate
- Speaks PERFECT English (written & spoken).
- Wants to grow – You’re ambitious and want more responsibility.
- Self-motivated – You don’t need to be micromanaged to get things done.
- Thrives in problem-solving – You figure things out and make them better.
- Positive & proactive – You bring energy and initiative to the team.
- Reliable & organized – You meet deadlines and stay on top of tasks.
- Independent thinker – You make decisions confidently.

To make sure you’re detail-oriented, please send us a short video (under 2 minutes) introducing yourself and discussing the hardest challenge you’ve faced and how you overcame it. Email your video to hire@morellimedical.com with the subject line Morelli's Superstar.

MUST HAVE:
1. Exceptional English
2. Leadership experience in customer service.

Work Schedule
- Monday - Friday
- 9 AM - 5 PM Eastern Time (EST)

Our Company Core Values
1. Obsess Over Customer Experience – We go beyond expectations.
2. Always Be Growing (A.B.G) – We embrace learning & improvement.
3. Trust Your Gut – We value independent thinking & decision-making.
4. High Standards – We strive for excellence in everything.
5. Encourage Successful Failures – We learn from mistakes & improve.
6. Believe It’s Always Day 1 – We operate with a startup mentality.

Submit your application to hire@morellimedical.com

We’re excited to meet our next Rockstar Customer Service Lead!