Virtual Assistant - HVAC (JOB ID:CHAROM)

Job Title : Virtual Assistant - HVAC
JobID : CHAROM
Industry : HVAC
Location : PH/LATAM
Hours : Monday-Friday, 03:30 PM to 10:30 PM Central Time (flexible)
Pay rate : $5/hr (Philippines), $6/hr (Latin America)
Target Start : ASAP

About the Client:
The client is a trusted HVAC business based in Montgomery, AL, specializing in AC repairs, system changeouts, and home air conditioning solutions. With a focus on providing exceptional service and comfort to homeowners, the company has built a reputation for reliability and expertise in the HVAC industry. Committed to innovation and growth, the client is now expanding its team to include remote administrative support.
Role Overview
This role is primarily focused on administrative and reporting tasks using tools like Praxis and Service Titan. The assistant will ensure timely and accurate reporting, support productivity tracking, and gather service data.
Responsibilities
Prepare and deliver daily report cards by 5-6 PM Central Time.
Track productivity metrics and ensure accuracy.
Collect and analyze service data from Service Titan.
Maintain organized records and documentation.
Collaborate with the team to improve reporting processes.
Potential future duties: Call center support, including customer inquiries and scheduling.
Must-Have Qualifications
Experience with Service Titan (essential).
Clear and professional English communication skills.
Strong organizational skills and attention to detail.
Preferred Qualifications
Familiarity with the HVAC industry.
Experience in administrative or reporting roles.
Work Schedule
Preferred hours: 3:30 PM to 10:30 PM Central Time (flexible).
Reports must be delivered by 5-6 PM Central Time daily.