Bilingual Leasing & Marketing Coordinator (English/Spanish)

We are seeking a proactive and detail-oriented Bilingual Leasing & Marketing Coordinator to join our dynamic property management team. If you’re passionate about real estate, thrive in a fast-paced environment, and are fluent in English and Spanish, we’d love to hear from you!

Key Responsibilities
- Provide phone and marketing support to our in-place property management and leasing teams.
- Drive applicant traffic through Facebook marketing campaigns and website updates.
- Handle tenant inquiries for apartment rentals, including:
- Booking appointments for property tours.
- Assisting prospective tenants with applications.
- Answering questions about our apartment communities.
- Manage tenant inbound calls, including maintenance requests and repair issues.
- Ensure prospective and current tenants receive exceptional service.

Qualifications
- Bilingual: Fluent in English and Spanish (required).
- Familiarity with property management operations is preferred.
- Experience with property management software (Entrata knowledge is a plus; training provided for candidates with basic tech skills).
- Strong organizational, communication, and customer service skills.
- A proactive, problem-solving attitude with the ability to multitask effectively.

To Apply: We’d like to ask for a short video introduction. This will give us a chance to learn more about your personality, communication style, and how your experience aligns with the role.

Video Guidelines:
Length: 2-3 minutes
Content:
1. Introduce yourself and share a bit about your background.
2. Highlight your experience with property management, Entrata software or any Property Management Software, and Facebook marketing.
3. Discuss your sales and customer care experience, including your approach to managing inbound and outbound calls.
4. Share an example of a professional success you’re proud of (e.g., a sales win, creative solution, or challenge you overcame).
Optional: Tell us what excites you about joining our team!
Format: Link to a YouTube/Google Drive video (ensure sharing permissions are set).