Medical Virtual Assistant [Z-GPE&DC]

Note: Interested applicants should submit an application through the link below:

https://forms.gle/r9p5b9maUHHs1oBA6

Our team will reach out to shortlisted qualified applicants

Job Title: Medical Virtual Assistant [Z-GPE&DC]
Type: Full Time
Work Time: 9:00 AM - 5:00 PM CST
Days to Work: Monday - Friday
Salary: $5 - $6 per hour (depending on experience)

About Us:
We assist patients suffering from diabetes and other endocrine disorders.

Job Overview:
We are seeking an experienced and reliable Medical Virtual Assistant to support our team with essential administrative and patient management tasks. This role includes acting as a virtual receptionist, managing appointment scheduling, data entry (updating charts and entering faxed information), prior authorizations, and assisting with telehealth appointments. The ideal candidate will have excellent communication skills, be detail-oriented, and ensure a full patient schedule by reactivating clients and sending reminders.

Key Responsibilities:
•Manage virtual receptionist duties, including handling inquiries and scheduling appointments.
•Maintain accurate patient records, including updating charts and entering faxed information using Athenahealth.
•Handle prior authorizations, confirm labs are completed, and assist with telehealth appointments as needed.
•Send patient reminders through our intake software and reactivate clients who missed appointments.
•Proactively resolve issues, prioritize patients with specific needs (e.g., insulin therapy), and keep the schedule full.
•Conduct telehealth assistance as needed

Qualifications:
•Proven experience as a Medical Virtual Assistant or in a similar role.
•Strong organizational and multitasking skills with attention to detail.
•Excellent communication skills, fluent in English, both verbal and written.
•Proactive problem-solver with a willingness to learn and adapt to new tasks as the practice evolves.
•Preferred proficiency in Athenahealth, Practice Q, and RingCentral.

Communication Methods:
•Messaging Apps/CRM and Zoom meetings as needed

Technical Requirements:
•Reliable computer and internet connection (minimum 10 Mbps via cable modem, DSL/Fiber only)
•Reliable mic and headset (noise-canceling preferred) and a webcam
•Minimal environmental noise (preferably zero if frequently on camera)

Additional Requirements:
•Ability to submit NBI clearance
•Submission of a short video introduction
•Possession of a valid ID
•Not currently working with any other clients during the required work time
•Availability to meet required hours

We are looking for a dedicated professional with strong work ethics, integrity, and a commitment to contributing to a team focused on exceptional patient care. If you have the experience, skills, and drive we’re seeking, we’d love to hear from you!
Interested applicants should submit an application through the link below:

https://forms.gle/r9p5b9maUHHs1oBA6

Our team will reach out to shortlisted qualified applicants