Virtual Assistant for a UK Accounting Firm

Please apply on this platform and do not send email.

About Us:
Mercian Accountants is a well-established firm based in the UK dedicated to providing our clients with top-notch services. We are seeking a highly skilled and proactive Virtual Assistant from the Philippines to support daily operations, manage tasks efficiently, and contribute to the overall success of our firm.

Key Responsibilities:

Administrative Support:
Handle email correspondence.
Manage and organise calendars and schedule meetings.
Prepare and edit correspondence, communications, presentations, and other documents.
Perform general office duties such as maintaining records management systems.

Client Management:
Act as a primary point of contact for clients, providing exceptional customer service and support.
Handle client enquiries via email and phone, ensuring timely and accurate responses.
Assist in client onboarding processes, including the preparation of necessary documentation.

Qualifications:
Proven experience as a virtual assistant or in a relevant role.
Strong administrative and organisational skills.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to work independently and handle confidential information with discretion.
Strong attention to detail and problem-solving skills.
Familiarity with accounting terminology is a plus.
Exceptional spoken English with a very clear accent.

Preferred Skills:
Experience in the accounting field.
Ability to multitask and prioritise tasks effectively.
Strong interpersonal skills and the ability to work collaboratively with a remote team.
Demonstrate a mature approach and professional demeanour in all interactions.
Tech-savvy, with proficiency in modern office technology.

Working Hours:
Monday to Friday, 9:00 AM to 5:30 PM (London, UK time), with a one-hour unpaid lunch break.

What We Offer:
Dynamic & International: Join a growing firm with a vibrant international team and collaborate with colleagues across the UK and the Philippines.
Remote Work Flexibility: Enjoy the freedom and flexibility of working from the comfort of your home office in the Philippines.
Competitive Compensation & Benefits: We offer a competitive salary and benefits package, 28 days paid leave (including 8 UK public holidays), and professional development opportunities.
Supportive Culture: Join a collaborative and supportive work environment where you can learn, grow, and contribute your unique talents.

How to Apply:
We would love to hear from you if you are passionate about your work and have the skills to excel in a VA role! Please apply with your cover letter, CV, and a video introducing yourself, explaining why you are applying for this role, your salary requirements, and how you will contribute to our success—post links to your application files in your submission.