DENTAL RECEPTIONIST

Dental Office Receptionist - AFTER HOURS

Position Summary:
We are seeking a friendly, organized, and detail-oriented Dental Office Receptionist to join our team. The primary focus of this role is booking new clients and following up with potential new patients to ensure their dental needs are met promptly and professionally.

Key Responsibilities:
    •    New Patient Scheduling: Answer phone calls, emails, and online inquiries to schedule appointments for new clients.
    •    Follow-Up: Proactively follow up with potential new patients who have expressed interest in our services to secure appointments and address any questions or concerns.
    •    Patient Communication: Provide clear and professional communication about our services, appointment availability, and any pre-appointment requirements.
    •    Data Management: Accurately input patient information into the practice management software and maintain organized records of all patient interactions.
    •    Customer Service: Serve as the first point of contact for patients, delivering exceptional customer service to create a welcoming and positive experience.
    •    Team Collaboration: Coordinate with the dental team to ensure smooth scheduling and optimal office flow.

Qualifications:
    •    Previous experience in a dental office is REQUIRED.
    •    Strong communication and interpersonal skills.
    •    Proficiency in scheduling software and basic computer applications.
    •    Excellent organizational skills and attention to detail.
    •    Ability to handle multiple tasks and maintain a positive attitude under pressure.
    •    A genuine desire to help people and ensure a great patient experience.