Virtual Admin Scheduler

We’re looking for organized and detail-oriented individuals to handle scheduling and client communication in our legal operations. If you're able to thrive in fast-paced environments and excel at multitasking, this role is perfect for you!

About Us
Ethen Ostroff Law (EOL) is a passionate law firm led by Ethen Ostroff, a licensed attorney in Pennsylvania. Our firm is committed to advocating for the injured and vulnerable, ensuring our clients’ rights are protected with precision and care. As part of our growth, we are seeking talented bilingual virtual staff to join our team in crucial client-facing roles.

About the Role
We are hiring Virtual Admin Schedulers for front-facing roles within our legal operations. These individuals will manage administrative tasks and scheduling on the Matter side of our operations, working directly with clients and referral partners. The Admin Scheduler roles require strong organizational skills, attention to detail, and the ability to manage multiple schedules efficiently. You will also be working closely with internal leaders to oversee the scheduling process and ensure timely updates on all client-related matters.

Core Responsibilities Include:
- Serve as the primary point of contact for clients and partners, handling scheduling and administrative tasks.
- Manage and coordinate appointments, meetings, and deadlines, ensuring all parties are informed and schedules are maintained accurately.
- Communicate with clients, referral partners, and internal teaUpgrade to see actual infombers in English.
- Ensure that the Matter system is up-to-date with accurate client and case information.
- Work closely with internal leaders and account managers to ensure smooth operations and division of labor.
- Assist in the oversight of account managers and ensure consistent client communication.
- Maintain a high level of professionalism and efficiency in client-facing interactions.

Core Qualifications:
- Proven experience in administrative or scheduling roles, preferably in a client-facing capacity.
- English proficiency is required
- Excellent organizational skills and the ability to manage multiple schedules simultaneously.
- Strong communication skills in English.
- Experience working with CRM systems or legal management software, including Salesforce, and Litify, is a plus.
- Ability to work effectively in a virtual environment, maintaining communication with internal and external stakeholders.
- High level of professionalism, discretion, and client service orientation.

Technical Requirements (Device):
Laptop/Computer (minimum 8GB RAM)
Headset (preferably with a noise-canceling microphone)
Fast/Stable Internet Connection (minimum 10 Mbps)
Availability to work long-term within U.S. business hours

How to Apply:
Please send your application ONLY to Upgrade to see actual info your subject line begins with "Your Admin Scheduler is Here!" so we can correctly identify your application. This also confirms that you have thoroughly read and understood the job description before applying.