Client Success Specialist

About This Job:
OptiMindHealth is a mental health and wellness counseling company. We are a group of doctors, psychologists, and clinical social workers committed to improving the psychological health and wellbeing of our patients. We are supported by a hard-working and devoted staff who help us in all aspects of practice operations. We are looking for a driven, results-oriented telemarketer who can represent our company to current and potential clients. We need your sales expertise to promote our services.

Key Responsibilities:
- Promote the company’s services to prospective and established clients.
- Develop relationships to promote our services to referral sources.
- Engage and qualify prospects through insightful, sales-focused conversations.
- Maintain strong relationships with organizations, schools, healthcare providers, and other established referral sources.
- Monitor and evaluate the effectiveness of sales activities and make recommendations for improvement.
- Act as a liaison between the practice and the community by being a practice service line knowledge bearer.
- Collaborate with our Management Team to ensure consistent messaging and branding in outbound sales efforts.

Salary and Work Setup:
The position is a permanent work from home arrangement, with additional details below.

1. Base Salary: 45,000 PHP Monthly
2. Commission-Based: No
3. Payment Method: Twice Per Month
4. Work Schedule: US Business Hours; Full-Time; 40 hours per week (No part-time)

Benefits Package:
Working at OptiMindHealth provides a stable work environment for staff members who excel and grow in their careers. Our benefits package includes:

1. Government-mandated benefits (SSS, Pag-Ibig, PHIC)
2. 13th Month Pay
3. HMO Coverage
4. Ten days of vacation per year
5. Five days of sick leave allowed per year
6. Philippine holidays observed

Requirements and Qualifications:
- Proven experience in sales growth.
- Experience in US Sales is preferred.
- Knowledge of healthcare issues and services preferred.
- Clear verbal and written communication skills.
- High level of attention to detail and accuracy in data entry.

Include the following 3 items in your application to be considered for interview: An up-to-date CV, an internet speed test, and a link to your sample voice recording. Your recording should be in your natural speaking voice and be at least 30 seconds in length. We require our staff to have an upbeat, positive, clear communication style and to have the ability to work closely and respectfully with a culturally diverse team.